Privacy Policy.

Last Updated: September 9, 2026

Prestige Outdoor Living respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website, contact us, or inquire about our landscaping, pool installation, and outdoor living services.

By using this website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide when you contact us, request a consultation, submit a website form, or otherwise communicate with Prestige Outdoor Living.

This information may include:

• Your name
• Email address
• Telephone number
• City or general location
• Type of project or service you are interested in
• Information about your property or proposed project
• Details you include in messages or form submissions
• Other information you choose to provide to us

We only collect information that is reasonably necessary to respond to your request, provide our services, communicate with you, or operate our business.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically through cookies, server logs, analytics tools, or similar technologies.

This information may include:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Referring website
• Approximate geographic location
• Date and time of your visit
• General website usage and interaction information

We may use this information to understand how visitors use our website, improve website performance, maintain security, and improve our services.

How We Use Your Information

Prestige Outdoor Living may use personal information to:

• Respond to questions and inquiries
• Schedule consultations
• Discuss landscaping, pool, or outdoor living projects
• Prepare estimates or project information
• Communicate about an existing or potential project
• Provide customer service
• Improve our website and services
• Maintain and secure our website
• Understand website traffic and visitor behaviour
• Prevent spam, fraud, or misuse of our website
• Meet legal, regulatory, or business requirements

We will not use your personal information for purposes unrelated to those for which it was collected unless we obtain your consent or are permitted or required to do so by law.

Consent

When you voluntarily submit information through our website, contact us by phone or email, or otherwise provide personal information to us, you consent to the collection and use of that information for the purposes reasonably associated with your request.

You may withdraw your consent to certain uses of your personal information, subject to legal, contractual, or operational requirements.

To withdraw consent, contact us using the information provided below.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide website functionality, understand website usage, improve performance, and support security.

Cookies are small files stored on your device by your browser. Depending on your browser settings, you may be able to block or delete cookies.

Disabling certain cookies may affect how some parts of the website function.

We may also use third-party analytics, security, spam-prevention, or website-service tools that use cookies or similar technologies.

Third-Party Service Providers

We may work with trusted third-party service providers that assist us with operating our website or business.

These may include providers of:

• Website hosting
• Website maintenance
• Email services
• Analytics
• Form processing
• Spam and security protection
• Customer communication
• Business administration

These service providers may have access to personal information only when reasonably necessary to provide their services.

Some service providers may process or store information outside Ontario or Canada. When information is processed in another jurisdiction, it may be subject to the laws of that jurisdiction.

Sharing Personal Information

Prestige Outdoor Living does not sell or rent your personal information.

We may disclose personal information when reasonably necessary to:

• Provide services you have requested
• Work with service providers acting on our behalf
• Protect our website, business, customers, or legal rights
• Investigate suspected fraud, misuse, or security incidents
• Comply with applicable laws, regulations, court orders, or lawful government requests
• Complete a business transaction involving the sale, transfer, or restructuring of all or part of the business

Where appropriate, we require service providers to handle personal information responsibly.

Links to Other Websites

Our website may contain links to third-party websites.

Once you leave our website, the privacy practices of those websites are governed by their own policies. Prestige Outdoor Living is not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies of websites you visit.

Protecting Your Information

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, loss, misuse, alteration, or destruction.

However, no website, email system, or method of electronic transmission can be guaranteed to be completely secure.

Please avoid sending highly sensitive personal or financial information through ordinary website contact forms or email unless specifically requested through an appropriate secure method.

Retention of Personal Information

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected and to satisfy applicable legal, accounting, contractual, or business requirements.

When personal information is no longer required, we may securely delete, destroy, or anonymize it.

Accessing or Correcting Your Information

You may contact us to request access to personal information we hold about you or to ask us to correct information that is inaccurate or incomplete.

We may need to verify your identity before responding to an access or correction request.

Certain information may not be available for access where disclosure is prohibited or limited by law.

Children’s Privacy

Our website and services are intended for homeowners and other individuals seeking landscaping, swimming pool, and outdoor living services. They are not specifically directed toward children.

We do not knowingly seek to collect personal information from children through this website.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, services, technology, business practices, or legal requirements.

The most recent version will be posted on this page with an updated “Last Updated” date.

We encourage visitors to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or personal information we may have collected about you, please contact:

Prestige Outdoor Living
420 Main Street East, Suite 708
Milton, Ontario L9T 5G3
Canada

Phone: (437) 421-2300
Email: info@prestigeliving.ca